Safe Gaming Guide

Responsible Gaming — Your safety is
our highest priority

At 67bo we believe entertainment should always be controlled and enjoyable. Our responsible gaming tools and guidelines keep you safe.

21+ For players aged 21 and above only

Our philosophy and commitment

Gaming is entertainment, not an obligation.

The gaming experience at 67bo is not just exciting — we make sure every player is playing consciously and in a healthy way. Responsible gaming means knowing your limits, taking breaks on time, and not letting gaming overshadow other responsibilities in life. Our platform has a range of tools to help you stay in control.

Online gaming is a form of entertainment. It should not be seen as a solution to financial difficulties or a way to escape stress. If you ever feel gaming is getting out of control, contact our support team or a specialist right away.

67bo never allows minors (those under 21) to play on the platform. Age verification is an essential step in our registration process. We protect the data and transactions of all players with SSL encryption and by ensuring fair play.

Keep in mind

If gaming starts to feel like a burden rather than entertainment, stop. Our 24/7 live chat support in Bengali is always here for you.

Protective tools that are in your hands

67bo gives you complete freedom to control your own gaming experience.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, your account automatically follows it and depositing beyond that amount is not possible.

Time-out

Take a temporary break ranging from one day to several weeks. While a Time-out is active, you cannot log in to your account or place bets. Once the break ends, the account is automatically reactivated.

Self-Exclusion

For longer-term protection, you can request to have your account fully closed for a period of 6 months to 5 years. The account cannot be reactivated during this period.

Gaming History Review

View your gaming history and the details of your deposits and withdrawals at any time. Being aware of your own habits is the first step toward responsible gaming.

Reality Reminder

Reminders are shown on screen at set intervals — you are informed of how long you have been playing so it is easier to take a break.

24/7 Bengali Support

Contact our Bengali live chat support with any concerns about gaming. Our trained team is available seven days a week, twenty-four hours a day.

Recognise the signs of problematic gaming

If any of the following apply to you, it is time to seek help.

Behavioural signs

Repeatedly playing to win back lost money ("chasing losses")
Spending more time or money than planned
Repeatedly failing in attempts to stop gaming
Lying to family or friends about gaming
Neglecting daily responsibilities — work, studies, family

Mental and financial signs

Feeling restless, irritable, or anxious when unable to play
Borrowing money or selling assets to cope with financial pressure
Thinking about gaming excessively
Having trouble sleeping, eating, or concentrating when not gaming
Using gaming to escape emotional pain or loneliness

If one or more signs are present

Contact our live chat right away or email us at [email protected]. Our support team will help you take the right steps — without any judgement.

How to set limits

Activating safety tools on your account is very straightforward.

  • 1

    Log in to your account

    Log in to your 67bo account securely and go to the profile menu.

  • 2

    Open the "Responsible Gaming" settings

    Look for the "Responsible Gaming" section within your profile settings.

  • 3

    Choose the tool you prefer

    Select whichever you need — deposit limit, Time-out, or Self-exclusion — and set the amount or duration.

  • 4

    Confirm

    Agree to the confirmation prompt to activate the tool. Changes take effect immediately.

  • 5

    Inform the support team (if needed)

    If you are unable to change the settings yourself or need urgent help, contact our 24/7 Bengali live chat.

Protecting minors

67bo is strictly prohibited for anyone under 21.

Age verification

Age verification is mandatory at the time of registration. Those under 21 cannot open an account or play games under any circumstances. If someone registers with false information, the account will be closed immediately.

For parents

If you have children or teenagers at home, use parental control software on your devices. Never share your login details with anyone.

67bo firmly believes that keeping minors away from gambling is not just a legal responsibility — it is also an ethical commitment. Our system automatically monitors suspicious activity. If you have information about a minor's account, please notify our support team and we will act promptly.

Core principles of responsible gaming

Following these simple rules keeps gaming enjoyable at all times.

Set a budget first

Decide how much you will spend before you start playing. When the budget runs out, stop playing — no more for that day.

Play within a time limit

Set a time limit before each gaming session. Use a clock or your phone's alarm — when time is up, stop.

Play for entertainment

Do not think of gaming as a source of income. The outcome of every game is completely random — there is no guarantee of winning.

Mental health comes first

Do not play when you are stressed, sad, or angry. Making decisions driven by emotion increases financial losses.

Contact us for help

You are not alone — we are always here for you.

Live Chat

24/7 live chat support in Bengali. Click the chat widget from any page on the site.

Email Support

Email us at [email protected] to describe your issue in detail — we will respond as quickly as possible.

Responsible Gaming Team

For self-exclusion or urgent account closure, contact our dedicated support team directly.

Privacy guarantee

All your communications are completely confidential. No request or complaint related to responsible gaming is disclosed anywhere else.

Frequently Asked Questions (FAQ)

Answers to common questions about responsible gaming.

Yes. A deposit limit takes effect as soon as it is set. However, if you request an increase to the limit, it will take effect after a cooling-off period for security reasons. This protects you from making impulsive decisions.

Yes. Even while self-exclusion is active, you can submit a request to withdraw any winnings or balance in your account. Please contact our support team for assistance with this.

Yes, once the set Time-out period ends, your account is reactivated automatically. However, for Self-exclusion, you will need to contact our support team to reactivate your account once the period has ended.

First, stop playing immediately. Then contact us via our 24/7 live chat or at [email protected]. Our support team will help you activate Self-exclusion or other protective tools. If the situation feels more serious, please seek advice from a mental health professional.

No, not at all. 67bo is for people aged 21 and above only. No account can be activated without age verification. Any attempt to register with false information will result in the account being cancelled, and no balance or bonus will be returned.

Reducing a limit or adding a new protective tool takes effect immediately. However, a cooling-off period applies when increasing a previously set limit, to protect you from making impulsive decisions.

Have more questions?

View the full FAQ

Play safe, stay happy

Responsible gaming at 67bo is a commitment, not just a rule. Stay with us and enjoy a safe experience.